Last Updated: 06/07/2025
Forsyth Carpet Cleaning (“Forsyth Carpet Cleaning,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data, as well as details regarding our SMS messaging terms.
Our website address is: https://forsythcarpetcleaning.com
Information We Collect
We only collect personal information that you voluntarily provide through our website or direct communication. This may include:
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Name
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Email address
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Phone number
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Address or service location
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Vehicle information (for interior cleaning inquiries)
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Any additional information you choose to submit
We may also collect non-personal data using cookies and analytics tools such as Google Analytics and Meta (Facebook) Pixel to understand how visitors interact with our website.
How We Use Your Information
The personal information you share with us may be used for the following purposes:
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To respond to your inquiries or service requests
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To schedule appointments and confirm service details
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To improve our website, services, and customer experience
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To share updates, promotions, or blog content (if opted in)
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To send service-related communication, including invoices and follow-ups
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS Terms of Service
By providing your phone number and opting into SMS updates, you agree to receive text messages from Forsyth Carpet Cleaning. These messages may include:
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Appointment confirmations or reminders
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Service updates or changes
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Post-service follow-ups
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Invoicing or billing alerts
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Company news or job-related notices (if applicable)
Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.
To opt out of SMS at any time, reply STOP.
To receive help or support, reply HELP or contact us via our website.
Your SMS consent is not shared with third parties or used for marketing outside of Forsyth Carpet Cleaning.
Data Collection Methods
We collect information through:
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Website contact forms
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Email or phone correspondence
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Appointment booking systems
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Secure third-party form software and scheduling tools
Non-personal information is collected via tools like Google Analytics and Facebook Pixel.
Cookies
Our website uses cookies to improve user experience. These cookies may:
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Store your contact form inputs temporarily
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Enable embedded content to function properly (videos, maps, etc.)
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Collect anonymous usage statistics to help us improve our site
Cookies may remain active during a single session or for up to 12 months depending on their function.
Third-Party Content & External Links
Some pages may include embedded content from third-party sites (e.g., YouTube videos, Google Maps, Facebook). These sites may collect data and use cookies as if you were visiting them directly. We are not responsible for the privacy practices of external websites.
Data Retention
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Contact form submissions and related data may be retained indefinitely for service and record-keeping purposes.
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SMS and service communications are stored securely and only as long as necessary to fulfill their purpose.
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Analytics data is stored according to the settings of Google and Facebook’s respective platforms.
Your Rights
You have the right to:
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Request a copy of any personal data we hold about you
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Request corrections or deletion of your personal data
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Withdraw consent to data usage or communication at any time
To make a request or ask a question about your data, contact us via our website:
https://forsythcarpetcleaning.com
Data Sharing & Security
We do not share your data with third-party marketers. We may only share data:
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With trusted vendors assisting in secure website operation or appointment handling
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As required by legal obligations or court orders
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For security, spam filtering, or fraud protection purposes
Where We Send Your Data
Website submissions or form data may be scanned by automated security tools or spam detection services to protect site integrity.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us via our website:
